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Salesforce Training
Master Salesforce with hands-on training in CRM concepts, Salesforce Administration, Apex programming, Lightning components, automation, integrations, and real-time projects to build industry-ready Salesforce skills.
Hands-on AI projects with industry-oriented training
Placement support and certification guidance included
Live Training
Instructor-led Online Training
Interactive live classes with expert trainers, practical learning,
LMS access, and cloud labs.
Live mentor sessions
Dedicated lab access
Weekend batches
Most popular
Self Paced
Recorded Video Training
Learn anytime with premium recorded sessions, downloadable study materials, and flexible access.
Unlimited recordings
LMS access included
Flexible learning
Flexible Access
Enterprise
Corporate Training
Team-oriented learning solutions with LMS integration, reporting, and enterprise support.
Team learning
Progress tracking
Dedicated support
Business Ready
KASHA TRAINING
About The Course
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success.
Salesforce is a leading cloud-based software company specializing in CRM solutions. It provides a suite of applications focused on sales, service, marketing automation, analytics, and application development. With an ever-growing demand for CRM skills in the job market, learning Salesforce can significantly boost a career, offering numerous opportunities across various industries.
Salesforce Training is a programme that helps learners develop a deep understanding of the basics of Salesforce, data modelling and management, custom controllers, administration essentials, Visualforce, Apex, Triggers, and advanced concepts such as Salesforce Lightning. Training is structured so that 90% comprises practical training and 10% constitutes lectures — available as corporate training, virtual live sessions, or self-paced learning.
Salesforce is the global leader in cloud-based CRM, powering digital transformation across industries. As businesses increasingly embrace automation, AI, and data-driven strategies, Salesforce Certifications have become a must-have for professionals seeking to future-proof their careers. As of 2026, there are more than 45+ Salesforce certifications available.
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Benefits of Attending Salesforce Training
Gain Industry-Recognized Salesforce Skills – Learn Salesforce technologies that are highly demanded across Sales, Marketing, IT, and Customer Service industries.
● Diverse Career Opportunities – Build a career as a Salesforce Administrator, Developer, Consultant, Business Analyst, or Solution Architect.
● Master the World’s #1 CRM Platform – Gain expertise in Salesforce, the leading CRM solution used by organizations worldwide.
● Higher Earning Potential – Salesforce-certified professionals are among the highest-paid experts in the IT industry.
● Customer Relationship Management Expertise – Develop skills to manage customer interactions, sales processes, and business workflows efficiently.
● Cross-Industry Applicability – Apply Salesforce knowledge across Finance, Healthcare, Retail, Manufacturing, Technology, and other sectors.
● Salesforce Cloud Expertise – Master Sales Cloud, Service Cloud, Marketing Cloud, and the Salesforce Platform.
● Certification Readiness – Prepare for globally recognized certifications including Salesforce Administrator, Platform Developer I & II, and Salesforce Consultant credentials.
● Real-World Business Automation Skills – Learn to automate business processes, approvals, workflows, and customer engagement activities.
● Strong Foundation for Advanced Salesforce Technologies – Build expertise for future learning in Lightning Web Components (LWC), Apex Development, Integration, and Salesforce AI solutions.
Key Features of Salesforce Training
Comprehensive Curriculum – Covers Salesforce fundamentals to advanced configuration, administration, and development concepts.
● Hands-On Practical Training – Learn through real-time projects, case studies, and Salesforce Sandbox environments.
● Core Salesforce Concepts – Master Object Management, Validation Rules, Workflows, Reports, Dashboards, and Security Models.
● Salesforce Cloud Modules – Gain expertise in Sales Cloud, Service Cloud, Experience Cloud, and AppExchange.
● Automation Tools Training – Learn Process Builder, Flow Builder, Approval Processes, and business process automation.
● Apex Programming – Develop custom business logic using Salesforce Apex programming language.
● Visualforce Development – Build custom user interfaces and pages using Visualforce technology.
● Lightning Web Components (LWC) – Create modern, responsive, and reusable Lightning applications using LWC.
● Expert-Led Sessions – Interactive training conducted by certified Salesforce professionals and industry experts.
● Flexible Learning Options – Choose from Online, Offline, and Self-Paced training modes.
● Assignments & Assessments – Regular quizzes, practical assignments, and mock interviews to evaluate progress.
● Interview Preparation Support – Get resume-building guidance, interview preparation, and career mentoring.
● Placement Assistance – Job support and placement assistance for Salesforce career opportunities.
● Industry-Recognized Certification – Receive a course completion certificate upon successful training.
● Dedicated Student Support – Continuous doubt-clearing sessions and personalized learning assistance throughout the course.
Our Programs
Course Curriculum
1.Salesforce Basics & Org Administration
Dive into Cloud Computing fundamentals and the SFDC ecosystem. Customize user interfaces, manage locale properties, synchronize organization currencies, update fiscal years, and explore standard sandboxes.
CRM Overview & Fundamentals of Cloud Computing Systems
Video · 0:00 - 25:00
Salesforce Architecture: Sandboxes, Licensing, and IT Benefits
Video · Starts at 1:40
Guide: Global Configuration — Languages, Fiscal Years, and Currencies
Reading 15 min
Lab: Homepage Customization, App Building, and Tab Management
Lab 45 min
Module 01 Assessment — Java Architecture
Quiz 15 min
2. Salesforce Security Model Architecture
Construct a highly locked-down Salesforce access map. Differentiate Profiles and Permission Sets, execute Organization-Wide Defaults (OWD), enforce Field-Level Security, and structuralize Role Hierarchies.
Profiles vs. Permission Sets: Object and Org-Level Settings
Video · 5 min
Deep Dive: Organization-Wide Defaults (OWD) & Record Access
Video · 5 min
Role Hierarchy & Record Sharing Models (Criteria and Manual)
Video · 5 min
Lab: Provisioning User Managers, Shared Rules, and Access Keys
Lab 60 min
3. Advanced field Customization & Business logic
Deploy sophisticated automated workflows and data validations. Configure Master-Detail setups, Lookup relations, Roll-Up Summary parameters, complex Formula fields, and cross-departmental Record Types.
Field Architectures: Master-Detail relationships, Lookups, and Picklists
Video · 5 min
Data Logic Patterns: Formula Fields, Roll-Up Summaries, and Functions
Video · 5 min
Enforcing Quality Data: Validation Rules & Field Level Checks
Video · 5 min
Lab: Leveraging Record Types and Page Layouts across Multi-Departments
Video · 5 min
4. Functional cloud clouds -- Sales Cloud & Serive cloud
Deconstruct enterprise service and pipeline funnels. Capture Leads and Cases from digital channels, establish allocation routing queues, structure core Sales objects, and integrate Knowledge articles.
Sales Cloud Funnels: Web-to-Lead Automations and Custom Assignment Queues
Video · 5 min
Managing Pipeline Objects: Accounts, Contacts, Opportunities, and Collaboration Teams
Video · 5 min
Service Cloud Architectures: Web-to-Case, Case Pipelines, and Knowledge Bases
Video · 5 min
Lab: Integrating Chatter Channels for Structural Inter-Team Collaboration
Lab 75 min
5.Data Management , Reports & Dashboards
Manipulate complex datasets and construct visualization metrics. Run Import Wizards, deploy Apex Data Loaders for Upsert tasks, export regular backups, and build Tabular, Summary, and Matrix reports.
Data Processing: Record IDs, Backup Formats, Ownership Shifts, & Deletions
Video · 5 min
Data Loader Tools: Import Wizards vs. Apex Data Loader Systems
Video · 5 min
Analytics Engines: Matrix, Summary, and Tabular Report Formats
Video · 5 min
Lab: Constructing Matrix Reports & Multi-Component Interactive Dashboards
Project 120 min
12
Modules
76
Lessons
42h
Total Duration
14
Coding Labs
4
Projects
Our Programs
Feedback from our Participants
Kasha faculty was extremely good. The trainer is very good and has got good experience and expertise in the area. He was able to answer all the questions we asked by giving good examples on Salesforce Courses.
Akash
Organizations use Salesforce to improve customer relationship management, automate business processes, track sales opportunities, enhance customer service, and generate business reports and analytics.
Salesforce is a cloud-based CRM that does not require on-premises installation or maintenance. It provides automatic updates, easy scalability, high security, and access from anywhere with an internet connection.
Apex is Salesforce's programming language used to implement business logic and automation. Visualforce is used to create custom user interfaces. Together, they allow developers to build customized Salesforce applications.
Objects are database tables used to store information in Salesforce. Standard Objects, such as Account, Contact, and Opportunity, are provided by Salesforce, while Custom Objects are created to meet specific business requirements.
I would use Salesforce Flow or an Apex Trigger to detect the creation of a new customer record and automatically send an email notification based on the business requirements.
Reports help users analyze business data, while Dashboards display key performance indicators (KPIs) and business metrics using charts and graphs. They help management monitor performance and make informed decisions
I would use profiles, permission sets, role hierarchy, sharing rules, field-level security, object-level security, multi-factor authentication (MFA), and encryption to ensure only authorized users can access sensitive data.
Salesforce automates business processes using tools such as Flows, Approval Processes, Validation Rules, Assignment Rules, Workflow Rules, and Apex Triggers. These features reduce manual work and improve efficiency.
Organizations use Salesforce to improve customer relationship management, automate business processes, track sales opportunities, enhance customer service, and generate business reports and analytics.
Salesforce is a cloud-based CRM that does not require on-premises installation or maintenance. It provides automatic updates, easy scalability, high security, and access from anywhere with an internet connection.
Apex is Salesforce's programming language used to implement business logic and automation. Visualforce is used to create custom user interfaces. Together, they allow developers to build customized Salesforce applications.
Objects are database tables used to store information in Salesforce. Standard Objects, such as Account, Contact, and Opportunity, are provided by Salesforce, while Custom Objects are created to meet specific business requirements.
I would use Salesforce Flow or an Apex Trigger to detect the creation of a new customer record and automatically send an email notification based on the business requirements.
Reports help users analyze business data, while Dashboards display key performance indicators (KPIs) and business metrics using charts and graphs. They help management monitor performance and make informed decisions
I would use profiles, permission sets, role hierarchy, sharing rules, field-level security, object-level security, multi-factor authentication (MFA), and encryption to ensure only authorized users can access sensitive data.
Salesforce automates business processes using tools such as Flows, Approval Processes, Validation Rules, Assignment Rules, Workflow Rules, and Apex Triggers. These features reduce manual work and improve efficiency.
Our Programs